Quality Policy
CIVIC VERIFIERS is committed to delivering credible, impartial, and high-quality Validation and Verification services in accordance with ISO 14065:2020 and all other applicable regulatory and accreditation requirements.
1. Impartiality, Independence & Non-discrimination
-
CIVIC VERIFIERS ensures that all validation and verification activities are carried out with independence, impartiality, transparency, and integrity. Our services are provided in a non-discriminatory manner, and all eligible organisations are given fair and equal access to our services.
​
-
Procedures and decision-making processes are designed and implemented to prevent conflicts of interest and undue influence.
2. Freedom from Undue Influence
We operate free from commercial, financial, political, or other pressures that could compromise the objectivity of validation and verification outcomes. No influence from governments, regulatory bodies, private organisations, international institutions, or individuals shall affect:
​
-
the content of validation or verification activities,
-
the execution of the process, or
-
decisions related to validation, verification, or certification.
3. Quality Management & Continuous Improvement
We maintain an effective quality management system to ensure consistent, competent, and reliable services. We are committed to continual improvement of processes, systems, and performance to enhance stakeholder confidence.
4. Competence & Professional Development
Our team is committed to maintaining and improving competence, knowledge, and professional skills through ongoing training and experience -supporting accurate outcomes that contribute to environmental preservation and sustainable development.
This policy applies equally to validation (ex-ante) and verification (ex-post) activities as defined in ISO/IEC 17029. This commitment supports accurate, consistent, and high-quality validation and verification outcomes to provide a significant contribution to the preservation of the Earth's environment and sustainable development.
This Quality Policy is communicated, understood, implemented, and regularly reviewed to ensure its continued suitability and effectiveness