Quality Policy
CIVIC Verifiers Ltd is committed to delivering credible, impartial, and high-quality Validation and Verification services in accordance with ISO 14065:2020 and all applicable regulatory and accreditation requirements.
1. Impartiality, Independence & Non-discrimination
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All activities are conducted with independence, impartiality, transparency, and integrity. Services are provided in a non-discriminatory manner with fair and equal access for all eligible organisations.
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Procedures and decision-making processes are designed to prevent conflicts of interest and undue influence.
2. Freedom from Undue Influence
We operate free from commercial, financial, political, or other pressures that could compromise objectivity. No external influence shall affect:
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the content of validation or verification activities,
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the execution of the process, or
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decisions related to validation, verification, or certification.
3. Quality Management & Continuous Improvement
We maintain an effective quality management system to ensure consistent, competent, and reliable services. We are committed to continual improvement of processes, systems, and performance to enhance stakeholder confidence.
4. Competence & Professional Development
Our team is committed to maintaining and improving competence, knowledge, and professional skills through ongoing training and experience -supporting accurate outcomes that contribute to environmental preservation and sustainable development.
This Quality Policy is communicated, understood, implemented, and regularly reviewed to ensure its continued suitability and effectiveness